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Subscriber experience

ISP Billing Software & Broadband Customer Portal

Manage broadband plans, subscriptions, invoices, and payments, with an operator-controlled self-service portal for subscribers.

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What you can do with NetSight

NetSight connects billing administration with the subscriber relationship. Operators work with plans, subscriptions, invoices, and payment records. Customers use a separate portal to access the functions their operator enables. Staff and subscriber authentication remain separate, so each audience enters the appropriate workspace without mixing internal network administration with customer self-service.

Plans & subscriptions

Maintain service plans and subscriptions alongside customer and connection information.

Invoices & payments

Review invoices, payment records, and billing summaries with configured payment integrations.

Subscriber self-service

Enable billing, usage, ONU details, Wi-Fi, profile, and support-ticket views for customers.

Operator-controlled features

Choose portal features to match your service offering and supported equipment.

A connected workflow

  1. 01Configure plans, billing settings, and payment integrations.
  2. 02Manage subscriptions and invoices for your subscribers.
  3. 03Provide customer access and enable the appropriate self-service features.

Compatibility & setup

Online payments require a configured gateway and applicable provider terms. Subscriber functions depend on operator settings, equipment support, and integrations.

Common questions

Do subscribers use the operator login?

No. Operators use email/password. Subscribers use the separate customer login with their registered mobile number and password.

Can I control which features customers see?

Yes. The portal uses an operator-controlled feature list, including billing, tickets, usage, and supported device functions.

Talk to NetSight

Bring your network
into the conversation.

Discuss supported equipment, deployment requirements, and the tools your team needs.