Monitoring FTTH Networks in 50+ Organizations

Stop Guessing.
Start Seeing.

NetSight gives you complete visibility into your fiber network. Monitor every ONU, predict failures before they happen, and resolve issues in minutesβ€”not hours.

50+
Active Organizations
60s
Poll Cycle
99.5%
SLA Target
24/7
Auto-Monitoring
Core Capabilities

Everything Built for FTTH

All the tools you need to monitor, troubleshoot, and scale your fiber networkβ€”all in one intuitive platform.

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Dashboard

Your Network at a Glance

Real-time snapshot showing: total ONUs online/offline, OLTs monitored, active alerts, open tickets, RX power statistics, uptime percentage. Auto-refreshes every 60 seconds via real-time monitoring.

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Live Network Map

See Every Device Location

Interactive map showing OLT and ONU geographic positions. Color-coded: Green=Online, Red=Offline, Yellow=Warning. Click any device for instant details. Pan and zoom to locate coverage areas and identify blackout zones.

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OLT Devices

Monitor Your Equipment Health

Real-time status, temperature readings, power supply status, PON port utilization, connected ONU count per port. View device logs, perform diagnostics. Supports Huawei, ZTE, VSOL, CData, BDCOM.

🏠

ONU Fleet

Complete Subscriber View

All customer ONUs in one searchable list. See: serial number, customer name, phone, address, network, status, RX power, distance. Filter by OLT, status, or search term. Edit customer info directly. Bulk operations like create tickets or assign plans to multiple ONUs.

Analytics & Insights

See Patterns Before Problems

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RX Power Analytics

Predict Fiber Failures

Historical signal strength charts per ONU. Track degradation over days/weeks/months. Categorized as: Good, Fair, Warning, Critical. Predict failures weeks before they happen. Prevent customer churn with proactive maintenance.

⏱️

SLA & Uptime Tracking

Prove Your Service Quality

Monitor uptime percentage against your SLA targets (typically 99.5%). Daily uptime breakdown. Monthly performance metrics. See top offender devices with most downtime. Generate reports to share with customers.

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Reports & Export

Data for Decision Making

Generate custom performance reports. Export data to CSV for external analysis. Share uptime metrics with customers to prove SLA compliance. Billing data automatically formatted. Schedule reports to run automatically.

Incident Management

Respond Faster Than Ever

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Smart Alert Rules

Automatic Incident Detection

Admin creates configurable rules: ONU offline, RX power drops, bulk outages, OLT failures, fiber cuts. Operators see & acknowledge events. Notifications via Email, Webhook, or Telegram. Operators can't create rules (admin-only).

🎫

Support Tickets

Track Issues End-to-End

Create tickets linked to specific ONUs. Attach RX power snapshot at incident time. Assign to technician. Add notes and diagnostics. Track status: Open β†’ In Progress β†’ Resolved β†’ Closed. Everyone on team sees ticket history.

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TR-069 Remote Management

Fix Without Field Dispatch

Reboot ONUs instantly from dashboard (no truck roll needed). Deploy config changes remotely. Update firmware across fleet. Collect device logs and performance counters. Solve 70% of issues without technician visit.

Infrastructure

Map & Scale Your Network

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Fiber Route Management

Map Your Physical Network

Draw and track fiber cable routes across service area. Mark poles, conduits, splitters, and junction boxes. Identify which ONUs are affected per route segment. Plan maintenance routes. Expand network with confidence.

🧩

Network Topology

Understand Your Connections

Visual hierarchy: OLT β†’ PON Port β†’ ONU connections. See full cascade of devices. Identify cascade failures instantly (if one ONU fails, see others on same port). Export topology diagrams for documentation.

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Bulk Import (Admin Only)

Scale Quickly

Upload CSV file with OLT/ONU device data. Import thousands of devices in seconds. Automatic validation and error detection. Zero manual data entry mistakes. Admin-only feature to maintain data integrity.

Administration

Control & Organize

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Customer Plans

Manage Subscriptions

Track customer names, assigned plans, bandwidth limits, activation dates, status (Active/Inactive/Suspended). Link ONUs to customers automatically. Billing-ready data. Perfect for billing integration and service management.

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Role-Based Settings (Admin Only)

Team Access Control

Admin-only dashboard. Grant/revoke features per role. Choose which table columns field techs and operators can see. Hide sensitive data from certain roles. Everything is logged for audit. Settings tab hidden from non-admins by default.

See It In Action

Live Product Screenshots

This is exactly what your team will see. Real data from 50+ organizations currently using NetSight.

Dashboard
Total ONUs
788
🟒 Online
658
πŸ”΄ Offline
56
Network Uptime83.5%
RX Power Summary
Average
-19.2 dBm
Critical
28
Warning
80

Dashboard Overview

See your entire network at a glance. Real-time metrics update every 60 seconds as devices come online or offline. Get instant visibility into:

  • βœ“Total ONUs, OLTs, and device status breakdown
  • βœ“Network uptime percentage vs SLA target
  • βœ“Signal strength (RX Power) statistics
  • βœ“Active alerts count by severity
  • βœ“Automatic alerts when devices fail

ONU Fleet Management

Complete list of all customer subscribers. Search, filter, and manage all ONUs from a single interface:

  • βœ“10 customizable columns per role (admin controls visibility)
  • βœ“Real-time status: Online, Offline, PowerOff, WireDown
  • βœ“Signal strength (RX Power) per ONU with color coding
  • βœ“Filter by OLT, status, or search by customer name
  • βœ“Inline editing of customer info (distance, network, etc.)
  • βœ“Bulk operations: create tickets, assign plans for multiple ONUs
ONU Fleet (788 ONUs)
Online
658
Offline
57
PowerOff
60
WireDown
13
SERIALCUSTOMERSTATUSRX POWER
2C:C4:4F:5EDemo-Customer-1PowerOffβ€”
24:94:93:2CDemo-Customer-2Online-10.4 dBm
64:2C:AC:D2Demo-Customer-3Online-17.9 dBm
Alerts (100 unresolved)
Critical5h ago
Fiber break detected: ONU DEMO-DEVICE-001 on PANDWAN
Critical5h ago
Fiber break detected: ONU DEMO-DEVICE-002 on PANDWAN
Warning5h ago
ONU DEMO-DEVICE-003 RX power -24.6 dBm below threshold
Warning5h ago
ONU DEMO-DEVICE-004 RX power -25.5 dBm below threshold

Smart Alerts

Automatic alerts notify your team instantly when problems occur. Never miss a critical event:

  • βœ“Color-coded by severity: Critical (red), Warning (yellow), Info (blue)
  • βœ“Fiber breaks, ONU offline, RX power drops, bulk outages detected
  • βœ“Notifications sent via Email, Webhook, or Telegram
  • βœ“Operators can acknowledge and track resolution
  • βœ“Admin creates rules, operators can't modify (secure setup)
  • βœ“Historical view of all alerts with timestamps

Ready to see this in your network?

Sign In & Explore Live Demo
Geographic Visibility

Live Network Map

Real-time visualization of every OLT and ONU on an interactive map. See device locations, status, and signal strength at a glance.

Map Controls & Filters

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Device Markers
Color-coded by status: Green=Online, Red=Offline, Yellow=Warning
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Map Layers
Switch between Standard, Satellite, and Terrain views instantly
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Zoom & Pan
Pan to service areas, zoom to individual locations for details
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Status Filter
Filter by Online/Offline/PowerOff/WireDown/LowRx for focused view
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Click for Details
Click any marker to see device info, status, and recent alerts

Map Benefits

  • βœ“Identify Coverage Gaps: See areas without ONU coverage for expansion planning
  • βœ“Troubleshoot Geographic Issues: Spot patterns in offline devices by location
  • βœ“Plan Field Maintenance: Route technicians efficiently based on device clusters
  • βœ“Customer Location Verification: Confirm subscriber addresses and service reach
  • βœ“Real-Time Visibility: See your entire network at a glance with instant updates
Remote Device Management

TR-069 Management

GenieACS-based remote configuration and management. Reboot devices, update firmware, deploy configsβ€”all from the dashboard without field dispatch.

Commands Available

πŸ”„ Reboot Device
Restart ONU instantly without truck roll (30 seconds)
βš™οΈ Deploy Configuration
Update settings, bandwidth limits, QoS parameters remotely
πŸ“¦ Update Firmware
Push new firmware versions to fleet with scheduled rollout
πŸ“Š Collect Logs & Counters
Gather device logs, performance data, error counts for analysis

Impact & Results

  • ⚑
    70% of Issues Resolved Remotely
    Eliminate unnecessary field dispatches and reduce MTTR
  • πŸ’°
    Reduce Operational Costs
    Save on fuel, labor, and vehicle maintenance
  • ⏱️
    15-30 Minutes Resolution Time
    Compared to 2-4 hours with field dispatch
  • πŸ”’
    Secure Management
    GenieACS integration with audit logging of all changes
  • πŸš€
    Fleet-Wide Updates
    Deploy to hundreds of devices simultaneously, batch updates
Subscription Management

Customer Plans & Billing

Define bandwidth plans, manage subscriptions, track customer commitments, and ensure SLA compliance for each subscriber.

Plan Management Features

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Create Custom Plans
Define bandwidth tiers, speeds, data limits, and pricing for different customer segments
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Plan Assignment
Assign plans to individual ONUs or bulk-assign to customer groups
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Subscription Tracking
Track activation dates, renewal dates, plan changes, and subscription status (Active/Inactive/Suspended)
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Usage Monitoring
Monitor data consumption against plan limits, send warnings before overages
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Billing Integration
Export billing data to accounting systems, track plan revenue

Why Customer Plans Matter

  • βœ“Clear Service Tiers: Offer multiple speed/bandwidth options to different customer segments
  • βœ“Revenue Tracking: Know exactly which customers are on which plans and when renewals occur
  • βœ“SLA Enforcement: Tie service commitments to specific plans, prove compliance per customer
  • βœ“Billing Accuracy: Reduce disputes with transparent plan-to-billing mappings
  • βœ“Churn Reduction: Monitor usage patterns and proactively upgrade heavy users before they leave
  • βœ“Growth Planning: Analyze plan popularity to inform network capacity decisions
Real Business Impact

Why NetSight Works

See how operators are running better networks with real-time visibility and intelligent automation.

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Proactive Maintenance

RX Power analytics predict failures weeks ahead. Fix problems before customers notice. Zero-downtime prevention.

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Faster Troubleshooting

Real-time topology shows cascade failures. TR-069 solves 70% of issues remotely. Average resolution time: minutes.

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Reduce Operating Costs

Fewer field dispatches. Remote diagnostics and fixes. Team works smarter, not harder. Scale without hiring.

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SLA Compliance

Prove 99.5% uptime to customers. Automated reports. Data-backed SLAs build trust and justify pricing.

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Team Alignment

Admin, operators, and field techs see same real-time data. Role-based access keeps everyone focused. Fewer surprises.

🌍

Scale Your Network

Bulk import thousands of devices. Auto-monitoring handles growth. Add ONUs without complexity.

Admin Power

Control What Your Team Sees

Admins can customize permissions and visibility for operators and field technicians. Give everyone the right tools for their job.

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Feature Access Control

Admin dashboard lets you choose which features each role can access:

  • βœ“Dashboard, Live Map, ONU Fleet: Enable/disable for operators and field techs
  • βœ“Reports & Analytics: Show/hide RX Power and SLA reports
  • βœ“Alerts & Tickets: Give operators incidents but prevent editing alert rules
  • βœ“Settings Tab: Hidden by default for non-admins (admin can enable)
  • βœ“Bulk Import: Admin-only feature, never shown to operators/tech
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Table Column Customization

Per-role visibility settings for each table (starting with ONU Fleet):

  • βœ“Show/Hide Columns: Select which data columns field techs can see
  • βœ“Available Columns: Serial, Customer Name, Phone, Address, Network, Status, RX Power, Distance, OLT/PON, MAC Address
  • βœ“Hide Sensitive Data: Show only what each role needs (e.g., hide MAC addresses from field techs)
  • βœ“Different Per Role: Operators see different columns than field technicians
  • βœ“Save & Apply Instantly: Changes take effect immediately for that role

What Admins Can Control

Actions Restrictions

  • β€’Field techs can't create alert rules (admin creates them)
  • β€’Operators can't edit alert rules
  • β€’Non-admins can't import bulk devices
  • β€’Non-admins can't access Settings tab

Data Visibility

  • β€’Hide/show specific table columns per role
  • β€’Restrict access to analytics/reports
  • β€’Control access to TR-069 remote management
  • β€’Hide/show customer plan information

Security & Audit

  • β€’Audit log of all permission changes
  • β€’Track who accessed what data
  • β€’One-click enable/disable features
  • β€’Secure URL state (sensitive IDs hidden from address bar)

Built for Your Entire Team

Everyone gets the right access. Admins control what features and data each role can see.

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Admin

Organization Administrator

Full network control and team management

  • βœ“All features and monitoring
  • βœ“Create alert rules (operators can't)
  • βœ“Bulk import devices
  • βœ“Control team permissions
  • βœ“Customize table columns per role
  • βœ“Settings tab access
  • βœ“Audit logs and reports
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Operator

Network Operations Team

Network monitoring and incident response

  • βœ“View all monitoring data
  • βœ“See alerts and incidents
  • βœ“Create & manage tickets
  • βœ“View analytics & reports
  • βœ“Acknowledge alerts
  • βœ—Can't create alert rules
  • βœ—Can't import devices
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Field Tech

On-Site Technician

On-site diagnostics and remote troubleshooting

  • βœ“View live network map
  • βœ“Check ONU status & details
  • βœ“See assigned tickets
  • βœ“Add notes to tickets
  • βœ“Remote ONU diagnostics
  • βœ—Can't see reports
  • βœ—Can't manage alerts

πŸ’‘ Pro Tip: Admins can customize what each role can see and do. The above is the default setup, but can be fully customized in the Settings β†’ Role Permissions panel.

Supports All Major OLT Brands

Your existing equipment works instantly with NetSight

HuaweiZTEVSOLCDataBDCOM

Your Network Deserves Better

Start with real-time visibility. Scale to hundreds of OLTs. Build the NOC you've always wanted.