Topology graph & tree
Follow OLT, coupler, splitter, and ONU paths. Search devices, collapse branches, and inspect linked fiber routes.
01 / 03OLT → Fiber → ONUIllustrative network
The heart of your networkPort health. Device status. One clear view.
Built for the connected world
NetSight
Your network.
In perfect view.
From the first fiber to the last subscriber. Monitor, manage, and grow your FTTH network from one connected platform.
One platform. Every connection.Discover NetSight
01 / The platform
Less switching.
More seeing.
Your network tells a story. Bring the signals, subscribers, and next steps into the same view.
A clear picture. Down to the last mile.
See your OLTs, subscriber connections, and optical signals together. Find the detail you need without losing the bigger picture.
Sample network Network operations
Connected ONUs248 / 256 Online now
Monitored OLTs04Across 2 service areas
Average RX power-18.2 dBmLast sample: 09:48
Optical signal historyLast 24 hours
RX power ONU-001
Network overview
Central OLT128 connections
OnlineNorth OLT64 connections
OnlineEast OLT48 connections
OnlineWest OLT16 connections
WarningMeasured & estimated optical power
Compare measured RX power with the topology's optical estimate, including fiber loss and distance. Track signal history and uptime.
Multi-vendor monitoring
Bring supported OLT equipment into a consistent operational view.
Topology, in perspective
See the path.
Understand the signal.
OLT to coupler. Splitter to subscriber. Explore the connections behind a network and compare estimated optical power with a measured reading.
Central OLT
Coupler ASelected pathCentral OLT / Coupler A / Splitter B / 1:4 / ONU-004
- Status
- Warning
- Measured RX
- -26.4 dBm
- Estimated RX
- -21.3 dBm
- Distance
- 2.4 km
The complete platform
From the fiber.
To the front office.
Network monitoring, subscriber services, and the work around them. Explore the tools behind every part of your operation.
OLT & ONU monitoring
Monitor supported OLTs and subscriber ONUs, inspect PON ports, and connect device health with customer and service information.
- Operational dashboard
- OLT health & PON ports
- Subscriber ONU inventory
- Onboarding & provisioning
Topology graph & fiber maps
Trace OLT, coupler, splitter, and ONU paths in graph and tree views, with device status, fiber routes, and optical estimates.
- Graph & tree views
- Upstream path tracing
- Estimated versus measured RX
- Fiber routes & locations
RX power, uptime & reports
Follow ONU optical-power history, inspect OLT and ONU uptime, and use network reports to investigate service quality.
- Optical signal history
- Signal-quality categories
- OLT & ONU uptime
- Reports & exports
MikroTik & CCR routers
Monitor supported MikroTik routers, inspect interfaces, and review traffic alongside your FTTH access network.
- Router inventory
- Interface visibility
- Traffic history
- Access-to-core context
TR-069 remote management
Check ACS connection status, inspect subscriber equipment, and perform supported remote operations through GenieACS.
- ACS connection status
- Device & ONU context
- Remote reboot & refresh
- Subscriber Wi-Fi settings
RADIUS & PPPoE
Manage broadband authentication, PPPoE users, active sessions, NAS devices, bandwidth profiles, and IP pools.
- PPPoE users
- Sessions & authentication logs
- NAS devices & IP pools
- Bandwidth profiles
Billing & customer self-service
Manage broadband plans, subscriptions, invoices, and payments, with an operator-controlled self-service portal for subscribers.
- Plans & subscriptions
- Invoices & payments
- Subscriber self-service
- Operator-controlled features
Alerts, tickets & IVR
Connect alert rules, technician tickets, customer notifications, and IVR call routing in your ISP support operations.
- Configurable alert rules
- Device-linked tickets
- Notifications & messaging
- IVR & call-center tools
MSO, LCO & field teams
Organize operators and field teams with MSO/LCO workspaces, role-based features, attendance, location views, and mobile workflows.
- MSO & LCO hierarchy
- Role & feature controls
- Attendance & field locations
- Mobile & team workflows
Feature access depends on your organization and role. Device operations and integrations require compatible equipment and configuration.
Core Capabilities
Everything Built for FTTH
All the tools you need to monitor, troubleshoot, and scale your fiber network — all in one intuitive platform.
Dashboard
Your Network at a Glance
Review ONU and OLT status, active alerts, open tickets, optical readings, and uptime. Data freshness depends on the configured collection schedule and device reachability.
Live Network Map
See Every Device Location
Interactive map showing OLT and ONU geographic positions. Color-coded: Green=Online, Red=Offline, Yellow=Warning. Click any device for instant details. Pan and zoom to locate coverage areas and identify blackout zones.
OLT Devices
Monitor Your Equipment Health
Real-time status, temperature readings, power supply status, PON port utilization, connected ONU count per port. View device logs, perform diagnostics. Supports VSOL, Syrotech, Huawei, Richerlink and TP-Link OLTs — plus OLTs on BSNL's network.
ONU Fleet
Complete Subscriber View
All customer ONUs in one searchable list. See: serial number, customer name, phone, address, network, status, RX power, distance. Filter by OLT, status, or search term. Edit customer info directly. Bulk operations like create tickets or assign plans to multiple ONUs.
Analytics & Insights
See Patterns Before Problems
RX Power Analytics
Investigate Optical Changes
Review optical signal history for individual ONUs, compare quality categories, and investigate degradation alongside device status and topology. Historical readings support investigation, not guaranteed failure prediction.
SLA & Uptime Tracking
Prove Your Service Quality
Compare OLT and ONU availability against configured SLA thresholds. Review daily uptime, status transitions, and device-level availability after monitoring has collected data.
Reports & Export
Data for Decision Making
Review available network and operations reports. Export supported datasets for analysis and share relevant availability or billing information with your team.
Incident Management
Respond Faster Than Ever
Smart Alert Rules
Automatic Incident Detection
Admin creates configurable rules: ONU offline, RX power drops, bulk outages, OLT failures, fiber cuts. Operators see & acknowledge events. Notifications via Email, Webhook, or Telegram. Operators can't create rules (admin-only).
Support Tickets
Track Issues End-to-End
Create tickets linked to specific ONUs. Attach RX power snapshot at incident time. Assign to technician. Add notes and diagnostics. Track status: Open → In Progress → Resolved → Closed. Everyone on team sees ticket history.
TR-069 Remote Management
Fix Without Field Dispatch
Inspect GenieACS connection state and device parameters. Request supported remote reboots and refreshes. Available operations depend on CPE capabilities, firmware, ACS setup, and reachability.
Infrastructure
Map & Scale Your Network
Fiber Route Management
Map Your Physical Network
Draw and track fiber cable routes across service area. Mark poles, conduits, splitters, and junction boxes. Identify which ONUs are affected per route segment. Plan maintenance routes. Expand network with confidence.
Network Topology
Understand Your Connections
Graph and tree views trace OLT, coupler, splitter, and ONU relationships. Search nodes, collapse branches, highlight upstream paths, link fiber routes, and compare measured with estimated optical power.
Bulk Import (Admin Only)
Scale Quickly
Import supported device datasets from CSV with validation feedback. Review records before import and keep device details aligned with the monitored inventory. Available to authorized administrators.
Administration
Control & Organize
Customer Plans
Manage Subscriptions
Track customer names, assigned plans, bandwidth limits, activation dates, status (Active/Inactive/Suspended). Link ONUs to customers automatically. Billing-ready data. Perfect for billing integration and service management.
Role-Based Settings (Admin Only)
Team Access Control
Configure organization and role-level feature access, including visible table columns. Platform and organization controls determine which tools each team can use.
See It In Action
Live Product Screenshots
Illustrative product views with sample data. Your workspace reflects your network, permissions, and enabled features.
Dashboard
Total ONUs
788
🟢 Online
658
🔴 Offline
56
Network Uptime83.5%
RX Power Summary
Average
-19.2 dBm
Critical
28
Warning
80
Dashboard Overview
Review the latest collected network status. Data freshness depends on polling configuration and device reachability. Start with:
- ✓Total ONUs, OLTs, and device status breakdown
- ✓Network uptime percentage vs SLA target
- ✓Signal strength (RX Power) statistics
- ✓Active alerts count by severity
- ✓Automatic alerts when devices fail
ONU Fleet Management
Complete list of all customer subscribers. Search, filter, and manage all ONUs from a single interface:
- ✓10 customizable columns per role (admin controls visibility)
- ✓Real-time status: Online, Offline, PowerOff, WireDown
- ✓Signal strength (RX Power) per ONU with color coding
- ✓Filter by OLT, status, or search by customer name
- ✓Inline editing of customer info (distance, network, etc.)
- ✓Bulk operations: create tickets, assign plans for multiple ONUs
ONU Fleet (788 ONUs)
Online
658
Offline
57
PowerOff
60
WireDown
13
| SERIAL | CUSTOMER | STATUS | RX POWER |
|---|---|---|---|
| 2C:C4:4F:5E | Demo-Customer-1 | PowerOff | — |
| 24:94:93:2C | Demo-Customer-2 | Online | -10.4 dBm |
| 64:2C:AC:D2 | Demo-Customer-3 | Online | -17.9 dBm |
Alerts (100 unresolved)
Critical5h ago
Fiber break detected: ONU DEMO-DEVICE-001 on PANDWAN
Critical5h ago
Fiber break detected: ONU DEMO-DEVICE-002 on PANDWAN
Warning5h ago
ONU DEMO-DEVICE-003 RX power -24.6 dBm below threshold
Warning5h ago
ONU DEMO-DEVICE-004 RX power -25.5 dBm below threshold
Smart Alerts
Configured alert rules and notification channels help your team identify conditions that need attention:
- ✓Color-coded by severity: Critical (red), Warning (yellow), Info (blue)
- ✓Fiber breaks, ONU offline, RX power drops, bulk outages detected
- ✓Notifications sent via Email, Webhook, or Telegram
- ✓Operators can acknowledge and track resolution
- ✓Admin creates rules, operators can't modify (secure setup)
- ✓Historical view of all alerts with timestamps
Ready to see this in your network?
Sign in to your workspaceGeographic Visibility
Live Network Map
Real-time visualization of every OLT and ONU on an interactive map. See device locations, status, and signal strength at a glance.
Map Controls & Filters
📍
Device Markers
Color-coded by status: Green=Online, Red=Offline, Yellow=Warning
🗺️
Map Layers
Switch between Standard, Satellite, and Terrain views instantly
🔍
Zoom & Pan
Pan to service areas, zoom to individual locations for details
🎯
Status Filter
Filter by Online/Offline/PowerOff/WireDown/LowRx for focused view
📌
Click for Details
Click any marker to see device info, status, and recent alerts
Map Benefits
- ✓Identify Coverage Gaps: See areas without ONU coverage for expansion planning
- ✓Troubleshoot Geographic Issues: Spot patterns in offline devices by location
- ✓Plan Field Maintenance: Route technicians efficiently based on device clusters
- ✓Customer Location Verification: Confirm subscriber addresses and service reach
- ✓Real-Time Visibility: See your entire network at a glance with instant updates
Remote Device Management
TR-069 Management
GenieACS-based device management. Inspect ACS state and request supported remote operations with device and subscriber context close at hand.
Commands Available
🔄 Reboot Device
Request a reboot for compatible, reachable ACS-managed equipment
⚙️ Refresh Device Parameters
Request current information exposed by the device's TR-069 implementation
📦 ACS Connection Status
Distinguish connected, offline, and never-informed devices
📊 Linked ONU Information
Inspect ACS device information beside the related subscriber connection
Impact & Results
- ⚡Remote InvestigationCheck supported device information before deciding on a field visit
- 💰Reduce Operational CostsSave on fuel, labor, and vehicle maintenance
- ⏱️Connection ContextKeep subscriber and device information together during investigation
- 🔒Secure ManagementAuthorized remote operations through your configured GenieACS integration
- 🚀Device CompatibilityOperations depend on CPE model, firmware, ACS configuration, and reachability
Pricing
Transparent OLT-Based Pricing
Simple monthly pricing based on total OLT count.
If upto 2 OLT
₹500
per OLT / month
excluding radius
If 3 or more OLT
₹350
per OLT / month
excluding radius
For NetSight LCOs
LCO referral rewards
Bring a new paying LCO to NetSight and earn 10% of their paid OLT charges as credit against your own bill, for their first 6 paid months.
At ₹350 per OLT/month, you earn ₹35 per referred OLT each paid month. More paying LCOs referred means more bill credit.
Contact us with your LCO name and the new LCO's details. Our billing team verifies referrals and applies earned credits to your bill.A simple monthly example
| Your bill: 4 OLTs | ₹1,400 |
|---|---|
| New LCO pays: 6 OLTs | ₹2,100 |
| Your credit: 10% of ₹2,100 | -₹210 |
| Your bill after credit | ₹1,190 |
You save ₹210 for each qualifying paid month in this example.
Offer conditions
- Rewards follow payments. Credit is 10% of OLT payments actually collected, after discounts and excluding tax. Signups, free trials and unpaid months earn no credit. Refunded payments reverse the related credit.
- Six paid months per referral.Earn credit for each new LCO's first 6 paid months. Only LCOs you refer directly qualify, not their referrals.
- Use credits against up to 50% of your monthly bill. This cap applies to your own OLT charges after other discounts, before tax. Unused credit carries forward; credits cannot be withdrawn as cash.
- New, independent LCOs only. Each new business can have one referrer. Self-referrals, duplicate businesses and moving devices between accounts do not earn additional referral rewards.
Subscription Management
Customer Plans & Billing
Define bandwidth plans, manage subscriptions, track customer commitments, and ensure SLA compliance for each subscriber.
Plan Management Features
📝
Create Custom Plans
Define bandwidth tiers, speeds, data limits, and pricing for different customer segments
🏷️
Plan Assignment
Assign plans to individual ONUs or bulk-assign to customer groups
💼
Subscription Tracking
Track activation dates, renewal dates, plan changes, and subscription status (Active/Inactive/Suspended)
📊
Usage Monitoring
Monitor data consumption against plan limits, send warnings before overages
🔗
Billing Integration
Export billing data to accounting systems, track plan revenue
Why Customer Plans Matter
- ✓Clear Service Tiers: Offer multiple speed/bandwidth options to different customer segments
- ✓Revenue Tracking: Know exactly which customers are on which plans and when renewals occur
- ✓SLA Enforcement: Tie service commitments to specific plans, prove compliance per customer
- ✓Billing Accuracy: Reduce disputes with transparent plan-to-billing mappings
- ✓Churn Reduction: Monitor usage patterns and proactively upgrade heavy users before they leave
- ✓Growth Planning: Analyze plan popularity to inform network capacity decisions
MSO & LCO Management
Multi-Operator Hierarchy for ISPs
Built for the Indian ISP model — manage your MSO (Multi-System Operator) and LCO (Local Cable Operator) hierarchy from a single platform. Complete subscriber management across all operators.
🏢
MSO Dashboard
Multi-System Operators get a unified view of all LCOs under them. Monitor subscriber counts, revenue per LCO, network health, and SLA compliance across your entire operator network.
- ✓ View all LCOs and their subscribers
- ✓ Revenue tracking per operator
- ✓ Centralized plan & profile management
- ✓ Cross-operator analytics & reports
👤
LCO Portal
Local Cable Operators manage their own subscribers with a dedicated portal. Add customers, assign plans, monitor usage, raise tickets — all within their allocated scope and permissions.
- ✓ Self-service subscriber management
- ✓ Plan assignment from MSO catalog
- ✓ Real-time ONU status & diagnostics
- ✓ Ticket creation & tracking
🔄
Automated Provisioning
Connect subscriber plans with supported access-provisioning workflows. Configure RADIUS, NAS devices, profiles, and permissions before enabling subscriber services.
- ✓ Auto-create RADIUS credentials
- ✓ Subscriber plan activation workflows
- ✓ Bandwidth limit enforcement
- ✓ Seamless enable/disable/suspend
Authentication & Access Control
Built-in RADIUS & PPPoE Management
Full-featured RADIUS authentication integrated directly into NetSight. No external FreeRADIUS setup needed. Manage PPPoE subscribers, bandwidth profiles, IP pools, NAS devices, and session monitoring — all from one interface.
🔐
PPPoE Authentication
Manage PPPoE subscriber authentication with compatible, configured NAS devices. Confirm the required attributes and session-control support for your equipment.
📊
Bandwidth Profiles & QoS
Create service profiles and apply supported bandwidth attributes. When changes take effect depends on the NAS and session-control configuration.
🌐
IP Pool Management
Define IP address pools per NAS or per plan. Track utilization, avoid conflicts, assign static IPs to premium customers. Full IPv4 pool management with real-time usage dashboard.
📡
NAS Device Management
Register MikroTik routers, Huawei BRASs, or any NAS. Configure shared secrets, monitor active sessions per NAS, disconnect users remotely via CoA/DM packets.
📋
Live Session Monitoring
Inspect active PPPoE sessions, IP addresses, NAS, duration, and available accounting data. Supported session-control operations depend on NAS configuration.
📜
Authentication Logs
Complete audit trail of every login attempt — successful and failed. Debug authentication issues instantly. Filter by username, NAS, time range, or status.
👤
Customer Portal
Give subscribers a separate portal for enabled plan, billing, usage, connection, Wi-Fi, and support-ticket functions.
Why Built-in RADIUS?
- ✓ No separate FreeRADIUS server to maintain
- ✓ Subscribers & RADIUS users in one database
- ✓ CoA/session controls on compatible NAS devices
- ✓ Works with MikroTik, Huawei, Cisco NAS
- ✓ MSO/LCO hierarchy integrated with auth
Real Business Impact
Why NetSight Works
See how operators are running better networks with real-time visibility and intelligent automation.
⚡
Proactive Maintenance
Use optical history and topology context to prioritize connections that need investigation or maintenance.
🚀
Faster Troubleshooting
Trace subscriber paths, compare optical readings, and use supported remote diagnostics before deciding on field work.
💰
Reduce Operating Costs
Fewer field dispatches. Remote diagnostics and fixes. Team works smarter, not harder. Scale without hiring.
📊
SLA Compliance
Review measured availability against your configured SLA targets and share relevant operational reports.
🤝
Team Alignment
Admin, operators, and field techs see same real-time data. Role-based access keeps everyone focused. Fewer surprises.
🌍
Scale Your Network
Bulk import thousands of devices. Auto-monitoring handles growth. Add ONUs without complexity.
Admin Power
Control What Your Team Sees
Admins can customize permissions and visibility for operators and field technicians. Give everyone the right tools for their job.
🎛️
Feature Access Control
Admin dashboard lets you choose which features each role can access:
- ✓Dashboard, Live Map, ONU Fleet: Enable/disable for operators and field techs
- ✓Reports & Analytics: Show/hide RX Power and SLA reports
- ✓Alerts & Tickets: Give operators incidents but prevent editing alert rules
- ✓Settings Tab: Hidden by default for non-admins (admin can enable)
- ✓Bulk Import: Admin-only feature, never shown to operators/tech
👁️
Table Column Customization
Per-role visibility settings for each table (starting with ONU Fleet):
- ✓Show/Hide Columns: Select which data columns field techs can see
- ✓Available Columns: Serial, Customer Name, Phone, Address, Network, Status, RX Power, Distance, OLT/PON, MAC Address
- ✓Hide Sensitive Data: Show only what each role needs (e.g., hide MAC addresses from field techs)
- ✓Different Per Role: Operators see different columns than field technicians
- ✓Save & Apply Instantly: Changes take effect immediately for that role
What Admins Can Control
Actions Restrictions
- •Field techs can't create alert rules (admin creates them)
- •Operators can't edit alert rules
- •Non-admins can't import bulk devices
- •Non-admins can't access Settings tab
Data Visibility
- •Hide/show specific table columns per role
- •Restrict access to analytics/reports
- •Control access to TR-069 remote management
- •Hide/show customer plan information
Security & Audit
- •Role-based feature access
- •Organization-level feature controls
- •Configurable column visibility
- •Separate staff and customer workspaces
Built for Your Entire Team
Everyone gets the right access. Admins control what features and data each role can see.
👨💼
Admin
Organization Administrator
Full network control and team management
- ✓All features and monitoring
- ✓Create alert rules (operators can't)
- ✓Bulk import devices
- ✓Control team permissions
- ✓Customize table columns per role
- ✓Settings tab access
- ✓Audit logs and reports
👨🔧
Operator
Network Operations Team
Network monitoring and incident response
- ✓View all monitoring data
- ✓See alerts and incidents
- ✓Create & manage tickets
- ✓View analytics & reports
- ✓Acknowledge alerts
- ✗Can't create alert rules
- ✗Can't import devices
🧑🔬
Field Tech
On-Site Technician
On-site diagnostics and remote troubleshooting
- ✓View live network map
- ✓Check ONU status & details
- ✓See assigned tickets
- ✓Add notes to tickets
- ✓Remote ONU diagnostics
- ✗Can't see reports
- ✗Can't manage alerts
💡 Pro Tip: Admins can customize what each role can see and do. The above is the default setup, but can be fully customized in the Settings → Role Permissions panel.
Multi-Vendor OLT Monitoring
Confirm support for your model, firmware, management access, and required operations. See supported OLT models
VSOLSyrotechHuaweiRicherlinkTP-Link
NewNow monitors OLTs on BSNL's network — Bharat Fibre & third-party OLT management
Monitor OLTs deployed on BSNL's Bharat Fibre network — including those not directly wired to your own network.
Your Network Deserves Better
Start with real-time visibility. Scale to hundreds of OLTs. Build the NOC you've always wanted.
Frequently Asked Questions
Everything ISPs ask before choosing NetSight
What is NetSight?▼
NetSight is an FTTH monitoring and ISP operations platform for ISPs, MSOs, and LCOs. It combines OLT/ONU monitoring, topology, fiber maps, optical analytics, MikroTik monitoring, TR-069, RADIUS, billing, customer self-service, alerts, tickets, field attendance, and IVR tools.
How is NetSight priced?▼
Monitoring costs INR 500 per OLT per month for up to two OLTs, or INR 350 per OLT per month for three or more OLTs. These prices exclude RADIUS. Contact NetSight to confirm compatibility and integration requirements.
Are public diagrams and readings live customer data?▼
No. Public diagrams and product previews use illustrative equipment and sample data. Your configured network and subscriber records are available in the relevant authenticated workspace.
Does every account have every feature?▼
Availability depends on platform, organization, and role settings. Device operations require hardware support. Payments, messaging, maps, ACS, and telephony require their respective integrations.
Contact Us
Get in touch
Questions, a demo, or support — reach the NetSight team on any channel below.
Broadband Service Providers
NetSight provides billing and account-management software for independent local cable operators (LCOs). Each operator supplies its own broadband services and collects payments for its invoices through its own payment-gateway account.
NetSight's platform policies are separate from each operator's broadband-service policies. The business named on your invoice identifies your service provider and payment recipient, and handles service, refund and cancellation requests.